Terms & Conditions
These terms govern your use of our services and website. By engaging with us, you agree to operate within a clear, professional framework designed to protect both parties.
Last updated for compliance accuracy
We may update these Terms & Conditions from time to time. Continued use of our services implies acceptance of any updates.
1.
Introduction
Welcome to C-O-P-S.
These Terms & Conditions outline the rules and regulations for the use of our services, including bookkeeping, payroll processing, compliance support, and administrative assistance.
By accessing this website or engaging our services, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.
2.
Services
We provide:
- Bookkeeping and financial record management
- Payroll processing and statutory submissions
- SARS compliance support
- General administrative and business support services
All services are delivered based on agreed scopes, timelines, and pricing structures.
3.
Client Responsibilities
Clients agree to:
- Provide accurate and complete financial information
- Submit required documents on time
- Review submitted work promptly
- Maintain sufficient funds for statutory payments (PAYE, UIF, SDL)
We are not responsible for penalties arising from late or incorrect information provided by the client.
4.
Compliance & Liability
While we take every reasonable step to ensure accuracy:
- Final responsibility for financial submissions remains with the client
- We are not liable for penalties resulting from:
- Client delays
- Incomplete or incorrect data
- External system failures (e.g. SARS downtime)
5.
Payments & Fees
- Fees are agreed upfront and may be billed monthly or per project
- Late payments may result in service suspension
- No statutory payments (including SARS) will be processed without cleared funds
6.
Confidentiality
We treat all client information as strictly confidential.
Your financial data will:
- Never be shared without consent
- Be stored securely
- Only be used for service delivery purposes
7.
Termination
Either party may terminate services with written notice.
We reserve the right to terminate services immediately if:
- Payments are overdue
- There is misuse of services
- There is a breach of these terms
8.
Limitation of Liability
To the fullest extent permitted by law, C-O-P-S shall not be liable for:
- Indirect or consequential losses
- Loss of profit, revenue, or business opportunities
9.
Governing Law
These Terms & Conditions are governed by the laws of South Africa.
10.
Updates to Terms
We may update these Terms & Conditions from time to time. Continued use of our services implies acceptance of any updates.
Need clarity on any of the above?
Our team is here to help you understand exactly how we work and how we can support your business.
People. Processes. Progress.
Smart outsourced bookkeeping, payroll, HR, and compliance solutions for growing businesses.