Privacy Policy
C-O-P-S is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
Last updated for compliance accuracy
We may update these Privacy Policy from time to time. Continued use of our services implies acceptance of any updates.
1.
Information We Collect
We may collect and process the following information:
- Personal identification details (name, email address, phone number)
- Business and financial information required for service delivery
- Employee and payroll-related data (where applicable)
- Website usage data (via cookies and analytics tools)
All information collected is limited to what is necessary for our services.
2.
How We Use Your Information
We use your information to:
- Deliver bookkeeping, payroll, compliance, and support services
- Communicate with you regarding your account or services
- Meet legal and regulatory requirements (including SARS submissions)
- Improve our website and service offerings
We do not use your information for any purpose unrelated to your engagement with us.
3.
Lawful Basis for Processing
We process personal information in accordance with POPIA based on:
- Your consent
- The necessity to perform our contractual obligations
- Compliance with legal obligations
- Legitimate business interests
4.
Sharing of Information
We do not sell or rent your personal information.
Your information may be shared with:
- Regulatory authorities (e.g. SARS) where required
- Trusted third-party service providers involved in service delivery
- Software platforms used for payroll, accounting, or compliance
All third parties are required to maintain confidentiality and data protection standards.
5.
Data Security
We take appropriate technical and organisational measures to protect your information, including:
- Secure data storage systems
- Access control and restricted permissions
- Encryption where applicable
Despite these measures, no method of transmission over the internet is completely secure.
6.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purpose for which it was collected
- Comply with legal, tax, and regulatory requirements
7.
Your Rights
In terms of POPIA, you have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Object to the processing of your information
- Withdraw consent at any time (where applicable)
Requests can be made by contacting us directly.
8.
Cookies and Website Tracking
Our website may use cookies to enhance user experience and analyse website traffic.
You may disable cookies through your browser settings, although this may affect website functionality.
9.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
10.
Updates to Terms
We may update this Privacy Policy from time to time. Updates will be published on this page, and continued use of our services implies acceptance of any changes.
9.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
C-O-P-S
Email: info@cops-hr.co.za
Phone: +27 62 811 7643
Location: South Africa
10.
Updates to Terms
We may update these Terms & Conditions from time to time. Continued use of our services implies acceptance of any updates.
Need clarity on any of the above?
Our team is here to help you understand exactly how we work and how we can support your business.
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